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Error code 5100 when installing .NET framework as part of a ClickOnce application deployment via Visual Studio 2010

Inside Visual Studio 2010, I've set my application to target version 4 of the .NET Framework and for "All CPUs". As some of our users are 64-bit while others are 32-bit, I assume one would choose All CPUs. Is that correct?

On a particular user's 32-bit Windows 7 SP1 machine, the framework installation (via ClickOnce) is failing with an error code 5100, which according to this MSDN article, indicates that The user's computer does not meet system requirements.

The user's PC is 32-bit Windows 7 SP1, so I wonder if the command argument 'FullX64Bootstrapper' is correct in the first place?

This installation is under Microsoft's control as part of the ClickOnce publishing mechanism. It looks as though it is trying to install the 64-bit framework onto a 32-bit machine? Is that what could be causing the 5100 error?

Here's the command excerpted from the log (my emphasis):

Installing using command 'C:\Users\XXXXXX~1\AppData\Local\Temp\VSD983D.tmp\DotNetFX40\dotNetFx40_Full_setup.exe' and parameters ' /q /norestart /ChainingPackage FullX64Bootstrapper /lcid 1033'

And here's the full log:

The following properties have been set:
 Property: [AdminUser] = true {boolean}
 Property: [InstallMode] = HomeSite {string}
 Property: [ProcessorArchitecture] = Intel {string}
 Property: [VersionNT] = 6.1.1 {version}
 Running checks for package 'Windows Installer 3.1', phase BuildList
 The following properties have been set for package 'Windows Installer 3.1':
 Running checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'
 Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1': true
 Result of checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
 'Windows Installer 3.1' RunCheck result: No Install Needed
 Running checks for package 'Microsoft .NET Framework 4 (x86 and x64)', phase BuildList
 Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'
 Unable to read registry value
 Not setting value for property 'DotNet40Full_TargetVersion'
 The following properties have been set for package 'Microsoft .NET Framework 4 (x86 and x64)':
 Running checks for command 'DotNetFX40\dotNetFx40_Full_x86_x64.exe'
 Result of running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite': true
 Result of checks for command 'DotNetFX40\dotNetFx40_Full_x86_x64.exe' is 'Bypass'
 Running checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe'
 Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false
 Skipping ByPassIf because Property 'DotNet40Full_TargetVersion' was not defined
 Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
 Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.1.2': false
 Result of running operator 'ValueEqualTo' on property 'ProcessorArchitecture' and value 'IA64': false
 Result of checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe' is 'Install'
 'Microsoft .NET Framework 4 (x86 and x64)' RunCheck result: Install Needed
 EULA for components 'Microsoft .NET Framework 4 (x86 and x64)' was accepted.
 Copying files to temporary directory "C:\Users\XXXXXX~1\AppData\Local\Temp\VSD983D.tmp\"
 Downloading files to "C:\Users\XXXXXX~1\AppData\Local\Temp\VSD983D.tmp\"
 (1/2/2013 11:09:57 AM) Downloading 'DotNetFX40\dotNetFx40_Full_setup.exe' from 'http://go.microsoft.com/fwlink/?linkid=182805' to 'C:\Users\XXXXXX~1\AppData\Local\Temp\VSD983D.tmp\'
 Download completed at 1/2/2013 11:10:00 AM
 Verifying file integrity of C:\Users\XXXXXX~1\AppData\Local\Temp\VSD983D.tmp\DotNetFX40\dotNetFx40_Full_setup.exe
 WinVerifyTrust returned 0
 File trusted
 Running checks for package 'Microsoft .NET Framework 4 (x86 and x64)', phase BeforePackage
 Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'
 Unable to read registry value
 Not setting value for property 'DotNet40Full_TargetVersion'
 The following properties have been set for package 'Microsoft .NET Framework 4 (x86 and x64)':
 Running checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe'
 Result of running operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite': false
 Skipping ByPassIf because Property 'DotNet40Full_TargetVersion' was not defined
 Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false
 Result of running operator 'VersionLessThan' on property 'VersionNT' and value '5.1.2': false
 Result of running operator 'ValueEqualTo' on property 'ProcessorArchitecture' and value 'IA64': false
 Result of checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe' is 'Install'
 'Microsoft .NET Framework 4 (x86 and x64)' RunCheck result: Install Needed
 Verifying file integrity of C:\Users\XXXXXX~1\AppData\Local\Temp\VSD983D.tmp\DotNetFX40\dotNetFx40_Full_setup.exe
 WinVerifyTrust returned 0
 File trusted
 Installing using command 'C:\Users\XXXXXX~1\AppData\Local\Temp\VSD983D.tmp\DotNetFX40\dotNetFx40_Full_setup.exe' and parameters ' /q /norestart /ChainingPackage FullX64Bootstrapper /lcid 1033'
 Process exited with code 5100
 Status of package 'Microsoft .NET Framework 4 (x86 and x64)' after install is 'InstallFailed'
like image 942
Tim Avatar asked Jan 04 '13 13:01

Tim


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1 Answers

On MSDN, there is a short list of .NET installer return codes:

  • 0: Installation completed successfully.
  • 1602: The user canceled installation.
  • 1603: A fatal error occurred during installation.
  • 1641: A restart is required to complete the installation. This message indicates success.
  • 3010: A restart is required to complete the installation. This message indicates success.
  • 5100: The user's computer does not meet system requirements.

So according to Microsoft, the 5100 return code is somehow related to system requirements.

On my system it was due to the fact that a previous (other) setup did require a reboot and I omitted that reboot. After the reboot, the .NET Framework 4 setup succeeded.

On another system it was due to the fact that my hard disk had not enough free space. Once I freed up some few GBs, the setup succeeded.

like image 188
Uwe Keim Avatar answered Sep 20 '22 15:09

Uwe Keim