Kinect 2.0 for Xbox One to PC USB 3.0 keeps disconnecting?

Question

Does anyone here use USB 3.0, and can tell me why when I plugin my Xbox One Kinect 2.0 USB 3.0 cable into the computer, why it keeps sporadically disconnecting and reconnecting even though I downloaded all the windows updates, all the graphics card updates, all the firmware updates, etc...? And YES, I tried several different Ports. It's not broke. I got it new for Christmas.

Answer 1

After fighting with this for weeks, I finally found the root of my frequent disconnects. At some point, I had disabled the Xbox NUI Sensor Microphone Array to eliminate a feedback loop:

Control Panel > Hardware and Sound > Sound > Recording

After re-enabling the Kinect microphone, the Kinect stopped disconnecting.

To eliminate the feedback loop, I reduced the Kinect microphone's level setting to 0. You can get to the level setting from the Recording tab in the Sound dialog. Select the Xbox NUI Sensor Microphone Array and click the Properties button. From there, select the Levels tab.

Answer 2

I had a similar issue and I kept trying every thing for days, and finally the issue turned to be from the kinect AC adaptor... I tried it with the official windows sdk and developer toolkit, when I attempted one of the example codes the issue persists to appear but with a clear message asking to plug the power cord in, though the adaptor is brand new!!

I searched for some information a bout the AC adaptor and it seems that there is a problem with the adaptor, and most importantly the Kinect manual states that any unoriginal adaptors may cause the device to fail - also the manual says that original AC adaptor power output is 12V-1.1A while the one I have is rated 12V-1.08A (no big deal but who knows)

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