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I just moved from distributing beta versions of my iOS app through testflightapp.com to the TestFlight service baked into iTunes Connect.
Some external testers (not tried internal) are having no problem, some are getting this message when they click the invite email link:
The user has:
The email address I'm inviting is different from the Apple Id but I thought this was not a problem.
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Using public links to invite testers Simply go to your app's TestFlight page, click an existing group, and click Enable Public Link. You can then copy the link and share it on social media, messaging platforms, email campaigns, and more.
You should find an email with the subject line “Welcome New iTunes Connect User“ in your mailbox. All you have to do is click “activate your account“, once this is done, the tech developer will be able to send you a TestFlight invitation.
When you open your app in App Store Connect, go to "My Apps" and select your app. Then go to the "TestFlight" section, complete the "Information" section, and then add external testers as needed and the build to test. After this Apple sends emails to all testers with the invitation.
Make sure you do not reuse same email for a different device. I was getting this error trying to reuse invitation on another ipad after installing it on another ipad. Once I registered new user with another email, I was able to proceed.
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You can ask the admin of an iTunesConnect to remove and add to the list of beta testers, so you will receive a new invitation and it will work.
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