Now that iOS 10.3 is out, how do us developers go about responding to reviews on our apps. I've tried iTunes Connect, the App Store on Mac and iOS, as well as the Connect iOS app. I'm logged into my developer account on all devices/apps and still don't see the option to respond.
For posterity, this question was asked prior to the feature actually being available for developers via iTunes Connect. They releases 10.3 a few hours before they updated iTunes.
Browse or search for the app you want to review. Find and select the app to open the detail page. To rate the app: Under “Rate this app," select the number of stars. To leave a review: Under the star rating, tap Write a review.
You can only review apps and games you've downloaded. You can't leave a review from an enterprise account, like an account for work or school. If any account on your device is part of a beta program for an app, you can't leave a review for that app. You can leave a beta program if you want to write a review.
Tap on a star to give the app a rating (5 stars is the best!). Step 6. Once you've rated the app you can review it. Tap on “Write a Review” to review the app.
Go to your iTunes Connect and select the Activity tab at the top of the page. Click Ratings and Reviews in the sidebar to the left. You'll see all reviews along with an option to reply to each one.
Example
Notice also the addition of the Report a Concern
option.
EDIT: Apple now has a guide available.
If you love us? You can donate to us via Paypal or buy me a coffee so we can maintain and grow! Thank you!
Donate Us With