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Visual Studio Community 2013 Update 4 Setup failed

I have downloaded Visual Studio Community 2013 Update 4 iso file from visualstudio.com to install VS on Windows 8.1 x64 and I have verfied SHA1 checksum of the iso file and the result was correct.

The problem was that setup stops at Applying: Visual Studio Core features and then fail and finalize with

-Error icon and "Visual Studio Core Features -ENU Fatal error during installation"

-Warning icons on three messages which were : "Microsoft Visual C++ 2013 32bit Compilers - ENU Resource Package failed", "Microsoft Visual C++ 2013 Compilers - ENU Resource Package failed" and "Microsoft Visual C++ 2013 x64 Native Compilers - ENU Resource Package failed"

Until now I have done the following :-

1) Disabled Antivirus,Firewall and Anti-Malware before installation and run installation as Administartor.

2) Cleaned %temp%,C:\ProgramData\Package Cache and AppData\Local\Temp folders before installation.

3) Verified all installed .Net frameworks using .Net Framewrok setup verfication utility.

4) Used the system file checker tool to repair missing or corrupted system files as descriped in https://support.microsoft.com/KB/929833 and the result was "Windows Resource Protection did not find any integrity violations".

And found these errors in logs (ERROR is coming from vs_professionalcore.msi) :-

AppData\Local\Temp\dd_vs_community_20141221193705.log

[0B88:12C4][2014-12-21T19:45:57]i000: MUX:  Installation size in bytes for package: vs_professionalcore MaxAppDrive: 0  MaxSysDrive: 1821361272  AppDrive: 0  SysDrive: 1335334008
[0B88:12C4][2014-12-21T19:45:57]i000: MUX:  Return Code:0x0 Msi Messages:0 Result Detail:RollbackCleanup Restart:None
[0B88:12C4][2014-12-21T19:45:57]i000: MUX:  Reset execution Result
[0B88:12C4][2014-12-21T19:45:57]i000: MUX:  Reset Result
[0B88:12C4][2014-12-21T19:45:57]i319: Applied execute package: vs_professionalcore, result: 0x0, restart: None
[0E44:1184][2014-12-21T19:45:57]i325: Registering dependency: {96a8b90c-0a91-4e76-ab34-730c23923d11} on package provider: Microsoft.VS.professionalcore,v12, package: vs_professionalcore
[0B88:12C4][2014-12-21T19:45:57]i000: MUX:  ExecutePackageBegin PackageId: vs_professionalcoreres
[0E44:1184][2014-12-21T19:45:57]i301: Applying execute package: vs_professionalcoreres, action: Install, path: C:\ProgramData\Package Cache\{E9674444-9491-3961-873C-017D8912185E}v12.0.21005\packages\professionallp\vs_professionalcoreres.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" VSEXTUI="1" INSTALLINGBUNDLE="community" PATCH="C:\ProgramData\Package Cache\{9BA8E822-8889-4826-82CF-41DFE04129EA}\packages\kb2829760\kb2829760-enu.msp;C:\ProgramData\Package Cache\{B7C61168-6AE1-4AF3-BA3D-48D7369C41F2}\packages\kb2829760\kb2829760v2-enu.msp;C:\ProgramData\Package Cache\{ABEF08E8-5C61-42C4-AD64-FC5412586B89}\packages\kb2829760\kb2829760v3-enu.msp"'
[0B88:12C4][2014-12-21T19:47:56]i000: MUX:  ExecuteError: Package (vs_professionalcoreres) failed: Error Message Id: 2902 ErrorMessage: The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2902.
[0E44:1184][2014-12-21T19:48:47]e000: Error 0x80070643: Failed to install MSI package.
[0E44:1184][2014-12-21T19:48:47]e000: Error 0x80070643: Failed to execute MSI package.
[0B88:12C4][2014-12-21T19:48:47]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0B88:12C4][2014-12-21T19:48:47]i000: MUX:  Installation size in bytes for package: vs_professionalcoreres MaxAppDrive: 0  MaxSysDrive: 686784512  AppDrive: 0  SysDrive: 31719424
[0B88:12C4][2014-12-21T19:48:47]i000: MUX:  Return Code:0x80070643 Msi Messages:2902 Result Detail:0 Restart:None
[0B88:12C4][2014-12-21T19:48:47]i000: MUX:  Set Result: Return Code=-2147023293 (0x80070643), Error Message=2902, Result Detail=, Vital=True, Package Action=Install, Package Id=vs_professionalcoreres
[0B88:12C4][2014-12-21T19:48:47]i319: Applied execute package: vs_professionalcoreres, result: 0x80070643, restart: None
[0B88:12C4][2014-12-21T19:48:47]e000: Error 0x80070643: Failed to execute MSI package.
[0B88:12C4][2014-12-21T19:48:47]i000: MUX:  ExecutePackageBegin PackageId: vs_professionalcoreres
[0E44:1184][2014-12-21T19:48:47]i318: Skipped rollback of package: vs_professionalcoreres, action: Uninstall, already: Absent
[0B88:12C4][2014-12-21T19:48:47]i000: MUX:  Installation size in bytes for package: vs_professionalcoreres MaxAppDrive: 0  MaxSysDrive: 0  AppDrive: 0  SysDrive: 0
[0B88:12C4][2014-12-21T19:48:47]i000: MUX:  Return Code:0x0 Msi Messages:2902 Result Detail:0 Restart:None
[0B88:12C4][2014-12-21T19:48:47]i000: MUX:  Reset execution Result
[0B88:12C4][2014-12-21T19:48:47]i000: MUX:  Reset Result

And this log also in AppData\Local\Temp\dd_vs_community_20141221193705_101_vs_professionalcoreres.log

MSI (s) (54:F0) [19:47:58:111]: Note: 1: 2265 2:  3: -2147287035
MSI (s) (54:F0) [19:47:58:112]: User policy value 'DisableRollback' is 0
MSI (s) (54:F0) [19:47:58:112]: Machine policy value 'DisableRollback' is 0
Action ended 19:47:58: InstallFinalize. Return value 3.

And I have also found these in the same file

MSI (s) (54:F0) [19:48:46:815]: Note: 1: 2318 2:  
MSI (s) (54:F0) [19:48:46:820]: No System Restore sequence number for this installation.
MSI (s) (54:F0) [19:48:46:821]: Unlocking Server
MSI (s) (54:F0) [19:48:46:873]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
Action ended 19:48:46: INSTALL. Return value 3.

What is causing this problem? and how to solve it?,from the logs the error is ERROR 2902 I have googled about it and I didn't find any solutions.

Installation Errors Messages

like image 528
Waxren Avatar asked Dec 22 '14 06:12

Waxren


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2 Answers

My first guess for the solution of this issue is to set user access control to the lowest value.I found it worked for me.

like image 183
swdev Avatar answered Sep 28 '22 11:09

swdev


Probably the issue arises from updates occurences after installation.

You could try to check the kb2829760 installation in your C:\ProgramData\Package Cache directory (look at http://support.microsoft.com/en-us/kb/2829760).

In my system I found C:\ProgramData\Package Cache\07D2D6FD53E7EDE1FB612619A11BBCD5530A3E56\packages\vsupdate_kb2829760\vsupdate_kb2829760.exe that I ran with /Uninstall /Force flags (my issue was cleaning up orphaned components of Visual Studio already removed via appwiz.cpl and not displayed in the updates list).

Anyway I suggest to take a deep check at C:\ProgramData\Package Cache. For example, if you look for vs (dir /s /b *vs*) you could check all GUIDs and paths that sound like probable candidates to cleanup.

like image 25
rfb Avatar answered Sep 28 '22 10:09

rfb