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Unable to authenticate the package: 721772200.itmsp

I am writing because I have a serious problem - I have bought the Commander Cool game on the cartoonsmart site. However, a serious problem occured. The application cannot be accepted by the iTune Connect validation. I tried to publish it from two different developer accounts and the error still occurs. The error suggests some problems with the certificate but I am sure it is 100% right because I have published more than 20 apps in the App Store as for now. I ask you for help because you are my last hope. The only thing I changed was to add armv6 in Valid Architectures because without it the app could not load.

Error is displayed via iTunes Connect:

"The following issues were found during validation: Apple's web service operation was not successful Unable to authenticate the package: 721772200.itmsp ERROR ITMS-9000: "The bundle 'com. . ' at bundle path 'Payload/CommanderCool.app is not signed using an Apple submission certificate." at SoftwareAssets/SoftwareAsset (MSItmspSoftwareAssetPackage)?

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jacflay Avatar asked Oct 11 '13 18:10

jacflay


1 Answers

Maybe you have additional errors like a missing 120x120 icon, if that is the case you should follow this

'Missing recommended icon file - The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format'

Fix other problems and then you could be able to submit your app, I was having the same problem.

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Steven Lizarazo Avatar answered Sep 17 '22 05:09

Steven Lizarazo