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My prerelease app has been "processing" for over a week in iTunes Connect, what gives?

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How long does processing take App Store Connect?

After uploading a build, iTunes Connect performs some processing to prepare it for TestFlight Distribution and App Store distribution. The status of the build should go to ready after some time. Sometimes, this happens as fast as 15 minutes after uploading but can sometimes take 1 hour or longer.

How long does it take a build to process?

Average Time It Takes to Build a House On average, it takes seven months to build a house from start to finish, according to a 2019 U.S. Census Bureau report. But you may also need to include time for an architect to draw up plans (1–4 months).

How see total app installs on iTunes Connect?

From the App Store Connect dashboard nagivate to 'Sales and Trends'. From there click 'Units' (left nav, under 'Sales'). Then click the date selection input- 'Lifetime' should appear in the date selection popover. Show activity on this post.


We had a similar issue. Uploaded builds were queueing up and it simply said "Processing" with the popup help, “After builds are uploaded they will go through a processing state before they can be used.” Days passed.

Selecting "Internal Testers," making a change, and saving seemed to immediately clear the queue: The latest build was now active and available for testing. I've done this twice with two different apps now.

Update: At this point, all bets are off. It seems "processing" happens when Apple quietly upgrades iTunes Connect and there's nothing you can do about it.

On September 23, 2015 iTunes Connect didn't accept any uploads for nearly 24 hours. The "Internal Testers" trick didn't work. Eventually bumping the version number (to avoid "duplicate binary" error) and re-submitting worked.

The next day, Surprise! iTunes Connect was completely changed. I guess we were all looking at a dead site while they brought up the new version in the background :(

In our case we can still see dozens of "failed" uploads still sitting in the "processing" state. Oh well.

Some people report using Application Loader works better than Xcode for submitting builds to iTunes Connect. You can find it inside Xcode now, under the Xcode menu "Open Developer Tool" item.

Sometimes this works. Sometimes it doesn't. Your milage may vary ¯\_(ツ)_/¯


Go to "Resources & Help" in iTunes Connect. Select "Contact Us" and follow the wizard. I don't think anyone other than Apple can answer this. And this is what we have done in a similar situation in the past.


The solution (as suggested by Apple Support in their response to a request for assistance) is to upload a new binary. I did this via XCode (same revision 1.4, but incremented the Build number from 1 to 2) and it processed almost immediately.

If you get stuck in "Processing" purgatory, increment the Build number in XCode, Archive and Submit to the App Store again. If it doesn't process within 15 minutes, try again.


Had the same problem using XCode 7 betta-5. Fixed by unchecking "Include bitcode" checkbox during archive uploading:

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I had the same issue. I tried making changes to "Internal Testers." No effect. I uploaded a new build using the Application Loader. Once the upload completed, the previous build changed from "Processing" to being available.