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iTunes Connect warning: "Your binary doesn’t support iPad"

I just uploaded a new binary to iTunes Connect and added it to a new version of an iOS app.

After adding the binary and saving changes, iTunes Connect displays the warning message:

"Your binary doesn’t support iPad. The screenshots or app video preview for iPad won’t be shown on the App Store."

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The Xcode project was generated using the Cordova 3 CLI; the uploaded binary is the first Cordova 3 version since the app was migrated from Cordova 2.

The app has been tested on iPad and it works fine.

Xcode project setting for devices is "Universal" (TARGETED_DEVICE_FAMILY = "1,2" in project.pbxproj):

enter image description here

Xcode architecture settings are the defaults, so they are not explicitly specified in project.pbxproj:

enter image description here

I've Googled this warning message and found no useful information, so hoping someone here has come across this before and can offer some advice.

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DaveAlden Avatar asked Feb 13 '15 15:02

DaveAlden


1 Answers

My app was reviewed and approved for release, despite this warning message, so I can only assume it's an issue with iTunes Connect.

It now appears in the App Store with "This app is designed for both iPhone and iPad" and the iPad screenshots are shown.

My advice to others is to ignore it and submit your app for review.

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DaveAlden Avatar answered Oct 20 '22 13:10

DaveAlden