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Itunes Connect can't submit due to language error

enter image description here Thats all it shows


I'm not sure whats wrong has it doesn't tell me.

enter image description here it shows its linked to the language

like image 608
Chris Lehrer Avatar asked Aug 10 '16 16:08

Chris Lehrer


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3 Answers

Solution: I had the same problem. With the new update, there is a Media Manager beneath the screen shots. Even though it is giving you a Language error, the problem is with the screen shots. Simply open the media manager and make sure that every size either has its own image or you can click the checkbox to use the two required sizes. That fixed my Language error issue.

like image 147
user6763164 Avatar answered Oct 16 '22 07:10

user6763164


I met the similiar situation yesterday, I thought that's result from the iTunes connect update August 8 2016, red exclamation by all localized language without others information. If you meet this situation from August 8 2016, maybe it's the case.

I contacted Apple support and finally submitted new version since I filled up screen-shots for all sizes.

while you can upload the maximum size screenshot and 're-use' it for smaller size at 'Media Manager' page.

like image 43
Vin.W. Avatar answered Oct 16 '22 08:10

Vin.W.


When I update the version of my App, also encountered the same situation. After trying various methods, the solution is found.

  1. upload a screenshot of the non-primary language, enter image description here
  2. change the primary language, enter image description here
  3. modify the non-primary language screenshot,
  4. change back the primary language.

Yeah Succeed!!!

like image 1
Bo Lin Avatar answered Oct 16 '22 06:10

Bo Lin