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In-Page Analytics not working

When trying to look at In-Page Analytic in firefox I get this message:

"Problem loading In-Page Analytics We've identified problems in your setup. These may cause problems loading In-Page Analytics.

  1. Your site doesn't load ga.js from Google. If you host the Google tracking code on your own servers, it isn't updated automatically and can miss important changes.

  2. We didn't find a tracking snippet on your site. In-Page Analytics cannot load. Please make sure you have tracking installed correctly. If your snippet is included in a separate JavaScript file, you'll have to manually check it is being loaded correctly."

When trying to view In-Page Analytic in Chrome I get:

"Access denied. Please try relaunching In-Page Analytics from the report.[Error: 20006]"

I don't understand why this is not working because when I look at other reports in Google Analytic like page views everything seems to be working fine...

Any help would be much appreciated.

Alex

In-Page Analytics misleading error box

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user1697748 Avatar asked Aug 22 '13 21:08

user1697748


People also ask

Why is my Analytics not working?

Verify that you're tracking the right property and view. If you have access to multiple Google Analytics accounts and properties, there's a chance that you might be using the Google Analytics tracking code from another property, or you may be looking at reports in the wrong account, or for the wrong property and view.

What happened to Google in-page Analytics?

Due to ever-changing browser security issues, this report just didn't work properly and Google created the Page Analytics Extension for Chrome. That said, this extension also does not always work, and it was also deprecated later in 2017. (The extension is still available, just not supported or improved.)


2 Answers

Recent web browser updates block http scripts from loading in a https session by default. In the URL bar click the shield icon and Load unsafe script to show in page analytics.

Credit

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luk3thomas Avatar answered Oct 04 '22 15:10

luk3thomas


I had the same problem in Chrome and this worked for me like a charm:

After you try loading the report, look at the Chrome browser’s Address bar. At the right side of the bar, a shield icon is displayed. Click on the shield icon. Then you’re notified that the site contains an unsafe script, and you’re given the option to run the script. Once you grant permission to run the script, the report appears as it’s supposed to

enter image description here

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Mike Avatar answered Oct 04 '22 14:10

Mike