I defined a unassigned user in my JIRA account and now I can assign to unassigned user. when I want to get all those tickets using quick filter - I can't. any solution / workaround will be most welcome.
To use the basic search: Navigate to Issues (in header) > Search for issues, then enter your search criteria. Tip: If the advanced search is shown instead of the basic search, click Basic next to the icon. This search will find only unassigned issues that are open in the JIRA project.
You can go to Board-> Configure->Quick filters to add. For ex: JOE in the "Name" field and "assignee = joe" in the "JQL" field. The Assignee dropdown is a very useful feature for Daily meeting.
On the board, we can use the option Group By assignee that will show the unassigned tickets on the bottom of the page (last row). There is a feature request suggesting the implementation of this ability: Add "unassinged" to filter on Jira Next Gen backlog view and board.
To apply a Quick Filter, click the Filter button to open the Quick Filters panel, and then select the filters you want to apply. That's it! You can add as many filters as you need. Structure will remember the selected filters, so the next time you open that structure, those filters will already be applied.
In your case, create filter and type in JQL:
assignee = unassigned user
Or if no assignee
assignee is empty
You can select the widget "filter result" to show the consequence on your dashboard.
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