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I created an issue in JIRA, [Type: new feature]. Now I implemented the new feature so the issue is done. I can change the status of the issue to done, but I'm not able to set the Resolution to "resolved".
The resolution is on "unresolved" and I am not able to change it.
How will I be able to change the resolution?
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The resolution field is a special one, and you can only edit it if you add it to a screen, change it as part of a post function, or set it using an automation.
On your right corner, click Add post function; Select Clear Field Value, then click add; On "Field", select Resolution, then click Add; You'll need to perform steps 3 to 7 on every reopening transition!
Defining a new resolution Any issue that has the Resolution field set is treated by Jira applications as "resolved". The Issue Navigator displays Unresolved when no resolution is set for an issue. So adding a resolution named Unresolved/None and setting it in an issue will mean that the issue is seen as resolved.
To change the resolution, you have to modify your workflow.
In your transition between the status Opened and the status Done, you have to use a post-function and set the parameter Resolution on Fixed or on any status you want it to be.
You can find more informations about workflows in JIRA here : https://confluence.atlassian.com/display/JIRA/Configuring+Workflow
103
there is already accepted answer but I put my answer for help those who are seeking more option to solve this kind of problem.. the one way I found was use Script Runner plugin for this.
1.Create a filter to filter out the issues which you need to change the resolution.
2 then navigate to Built in Scripts that plugin provided and select Bulk Fix Resolutions
3.then select the filter you previously saved and select the resolution you need then run the script.
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