Google Play Developer processing time

Question

For the last 72 hours, my Google Wallet payment for the Google Play developer program has shown as "Your purchase is processing". I understand it can take up to 48 hours, but this is an entire day after their worst-case scenario for processing time.

I contacted Google Play using their help pages, not expecting an answer back until this week, with the problem hopefully resolving itself in the meantime. However, a day later instead of a reply (Which i wasn't expecting yet), they instead send me a survey, asking how their support was. Support I never received.

Does anyone know how to contact Google Play directly? While it's only $25, it's $25 that's been sent to google, and have received nothing in return. Google Wallet payments for apps have all gone through (Status: Your purchase is complete). Not sure why this is being help up.

Answer 1

From Google Android Developer - Known Issues page

Unable to complete Google Play Android Developer Account Registration

We've received reports that some developers are currently unable to complete their developer account registration. Please be advised that certain transactions may take up to 48 hours to be processed by Google Checkout system. Until your transaction is fully processed by Google Checkout system, you won't be able to publish applications.

Please wait for 48 hours. If you still see the 'Your registration is being processed...' banner in your Google Play Developer Console after 48 hours from the moment you placed the transaction, please contact Google Wallet Team.

If it takes longer than 48h, Report Google Play Developer Registration or Account Issue