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Google Play billing: Error retrieving information from server. [DF-PPA-10]

I have created a test app with In-App billing. Uploaded it to google play and sent it to beta testers. When they try to make purchase then they receive Error retrieving information from server. [DF-PPA-10] error.

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We tried several accounts that are able to make purchases in Google Play. I did a test purchase with one of these accounts from another app and it works. But we always receive DF-PPA-10 error trying to purchase In-App in our beta tested app from different accounts/phones.

If we use account with expired card or without card then Google Play asks to enter card or PayPal. Once good card is added then we get DF-PPA-10 error.

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Max Avatar asked Nov 16 '15 13:11

Max


People also ask

Why does my Google Play Say Error retrieving information from server?

If you still see the 'Error retrieving information from server [RPC:S-7:AEC-0]' error try removing your Google account. You will have to re-enter the account before being able to download from the Play Store though.


1 Answers

I faced a similar issue recently. I could make successful purchases with the same card and account but suddenly it started giving me this error.

I am not sure why this should have happened but uninstalling updates for Google Play Store from Settings > Application Manager resolved that error.

See Google Play Store Error DF-BPA-10 for more details.

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random Avatar answered Dec 14 '22 23:12

random