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Getting error: The smart card requires drivers that are not present on this system [closed]

All, I am getting an error when trying to login with my smart card to a hyper-v guest: "The smart card requires drivers that are not present on this system."

Any Ideas?

I am trying to use my smart card on a Hyper-V guest -Running Windows 8.1 -Microsoft image -Joined to the domain -I don't see a smart card reader in device manager, but not sure if I should in Hyper-V Guest

With a host -Running 8.1 -Not joined to the domain -With integrated card reader -With TPM enabled -The smart card reader appears in device manager and has the latest driver -The smart card appears in device manager when it is plugged in -Connected with wired LAN

With a connection (rdp) -That has smart cards option enabled (checked)

I have tried an external USB card reader and get the same result. My card works on other machines that are not Hyper-V guests. I have tried installing the smart card drivers from Lenovo on the guest which does not help. I have searched ITWEB and binged for a solution but can't find one.

Anyone have any ideas of what I can do to get this to work?

like image 899
Cameron Avatar asked Apr 09 '14 23:04

Cameron


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1 Answers

I have got this to work now. Apparently you need a driver for the smart card itself as well and the reader. Installing this driver on my VM Guest Fixed the issue.

What I did:

Go to: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=ge…

And get:

=Gemalto - Other hardware, Smart Cards - Gemalto IDPrime MD Smart Card

=Windows 7,Windows 8,Windows 8.1 Drivers,Windows Server 2008 R2,Windows Server 2012,Windows Server 2012 R2 Drivers

=Get latest version (8.4.3.0 in my case)

Then

Download the driver from your cart to a directory

Unzip it

Right click on the .inf and click install

Try your card (no reboot necessary for me)

like image 95
Cameron Avatar answered Sep 19 '22 09:09

Cameron