Logo Questions Linux Laravel Mysql Ubuntu Git Menu
 

Facebook Comments Don't Show in Comment Moderation Tool (but show on the actual page)

It seems like no comments after 26th of October appear in my Comment Moderation tool. Comments, however, appear on the page.

On the webpage, I can see comments after that (some of which are spam which I need to moderate).

I have the following code on page:

<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = 'https://connect.facebook.net/en_GB/sdk.js#xfbml=1&version=v2.10&appId=xxxxx';
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>

<div class="fb-comments" data-href="xxxxx.com" data-numposts="7" data-order-by="reverse_time"></div>

Both the fb:admins and fb:app_id properties are set and show up in Open Graph Debugger (I actually removed the fb:admins property since the admins are set in the moderation tool)

like image 396
GRS Avatar asked Oct 29 '17 22:10

GRS


People also ask

Why is Facebook not showing all comments?

If you do not see any comments on a Facebook post, it might not be an error but a policy measure. Sometimes, Facebook administration itself may temporarily block specific actions like writing comments on it if: Their security systems considered any of the publications suspicious or inappropriate.

How do you moderate comments on a Facebook page?

Comment moderation These features can be accessed by: Viewing your Facebook page and clicking on 'Edit page' in the top right hand corner. You will then automatically be taken to the 'Manage Permissions' tab where you can alter the 'Default landing tab' and the 'Posting ability'.

How do I see hidden comments on my Facebook business page?

How to see hidden comments on the Facebook business page? Go to your Facebook Business Page and go to the post whose hidden comments you want to see. Click Most relevant from the top of the comment section and select Hidden by this Page. Now, you can see the comments and replies that you chose to hide.


1 Answers

I solved the problem when I realized the og:url and data-href, which were automatically generated, did not match the current URL.

  • Current URL was www.demo.com/es/page
  • og:url and data-href were www.demo.com/page

Facebook developer tool only gives a subtle notice about mismatch (Redirect Path) with og:url(og:url Meta Tag) and the current url (Input URL).

like image 198
Fran6 Avatar answered Oct 05 '22 07:10

Fran6