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Facebook App Review, Step "Contract Signed" won't be confirmed

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I got a problem with the Facebook App Review. I have to verify my Business Account, but the last step "Contract signed" won't be confirmed. I accepted the Supplemental Terms via mail and I also got a confirmation mail from Facebook that I accepted it.

Do I have to wait? Did I forget something?

Greetings Basti

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basti38 Avatar asked Aug 17 '18 14:08

basti38


2 Answers

Searching my email I noticed there is a seperate "Supplemental Terms" to be signed.

After signing both documents the app is queued for review again - at least that's what I think is going on given the alert message they display on the report a bug page:

We have detected that this app is currently queued for review. Please be aware that reviews are undergoing heavy delays while we work to clear the large backlog of submissions. We appreciate your patience, and your app will be reviewed.

I was unsure if was in really in queue, since the App Review page does not make it clear. However, an hour or so after signing the second document the App Review page was updated:

Your contract is under review and your status will be updated upon completion.

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Aelast Avatar answered Sep 27 '22 21:09

Aelast


You need to accept Supplemental Terms and Tech Provider Agreement. They are sent in 2 separate emails.

Accept Supplemental Terms and Sign Tech Provider Agreement

Once you accept and sign both agreements, your review status page will show enter image description here

And then you wait for Facebook to review the signed agreements.

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Sunil D S Avatar answered Sep 27 '22 23:09

Sunil D S