In Dynamics CRM 2011, on the Incident entity, the "Status Reason" optionset (aka statuscode) is related to the "Status" optionset (aka statecode)
e.g. see this screenshot
When I use the API to retrieve the Status Reason optionset, like so:
RetrieveAttributeRequest attributeRequest = new RetrieveAttributeRequest
{
EntityLogicalName = "incident",
LogicalName = "statuscode",
RetrieveAsIfPublished = true
};
RetrieveAttributeResponse attributeResponse = (RetrieveAttributeResponse)serv.Execute(attributeRequest);
AttributeMetadata attrMetadata = (AttributeMetadata)attributeResponse.AttributeMetadata;
StatusAttributeMetadata statusMetadata = (StatusAttributeMetadata)attrMetadata;
var dict = new Dictionary<int?, string>();
foreach (OptionMetadata optionMeta in statusMetadata.OptionSet.Options)
{
dict.Add(optionMeta.Value, optionMeta.Label.UserLocalizedLabel.Label);
}
It works in that I get the whole list of "Status Reason" (statuscode) options. However, I dont get any info about which "Status Reason" (statuscode) options relate to which "Status" (statecode) options.
How do I get that information?
POA table stores information about sharing of records in CRM. Every time shares are granted on records in CRM, a new entry is created in POA table. It stores information of User/Team with the record is stored, Object GUID, rights granted, etc.
String map table used in MSCRM for storing the details of Option Set Fields exists in an organization . It contains all the data (Attribute Name, OptionSet name, option value , option name) of option set.
statecode. Status. Represents the state of the record. For custom entities this is Active or Inactive. The Incident (case) entity uses Active, Resolved, and Canceled.
You already have everything try insert this code inside of foreach:
int stateOptionValue = (int)((StatusOptionMetadata)optionMeta).State;
See StatusAttributeMetaData.OptionSet.Options hierarchy can return a type called StatusOptionMetadata if you use the State property of the StatusOptionMetadata, it will return the statecode this statuscode belongs to.
Here is working code that will output State/Status mapping for a given entity (you just need to provide the orgServiceProxy):
var dictState = new Dictionary<int, OptionMetadata>();
var dictStatus = new Dictionary<int, List<OptionMetadata>>();
string entityName = "lead";
int count=0;
using (var orgServiceProxy = GetOrgServiceProxy(orgServiceUriOnLine))
{
RetrieveAttributeResponse attributeResponse = GetAttributeData(orgServiceProxy, entityName, "statecode");
AttributeMetadata attrMetadata = (AttributeMetadata)attributeResponse.AttributeMetadata;
StateAttributeMetadata stateMetadata = (StateAttributeMetadata)attrMetadata;
foreach (OptionMetadata optionMeta in stateMetadata.OptionSet.Options)
{
dictState.Add(optionMeta.Value.Value,optionMeta);
dictStatus.Add(optionMeta.Value.Value,new List<OptionMetadata>());
}
attributeResponse = GetAttributeData(orgServiceProxy, entityName, "statuscode");
attrMetadata = (AttributeMetadata)attributeResponse.AttributeMetadata;
StatusAttributeMetadata statusMetadata = (StatusAttributeMetadata)attrMetadata;
foreach (OptionMetadata optionMeta in statusMetadata.OptionSet.Options)
{
int stateOptionValue = ((StatusOptionMetadata)optionMeta).State.Value;
var statusList = dictStatus[stateOptionValue];
statusList.Add(optionMeta);
count++;
}
}
Console.WriteLine($"Number of mappings: {count}");
foreach (var stateKvp in dictState.OrderBy(x=> x.Key))
{
Console.WriteLine($"State: {stateKvp.Value.Value}: {stateKvp.Value.Label.UserLocalizedLabel.Label}");
var statusList = dictStatus[stateKvp.Key];
Console.WriteLine($"\tStatuses");
foreach (var status in statusList.OrderBy(s => s.Value))
{
Console.WriteLine($"\t\t{stateKvp.Value.Value}: {status.Label.UserLocalizedLabel.Label}");
}
}
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