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Creating Test Accounts in PayPal sandbox returns error message

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paypal

After I've logged into developer.paypal.com, and access Applications/Sandbox Accounts, and click "Create Account" to add personal users to my sandbox accounts, I get the error message seen below. The total records increments, but the additional accounts don't display, and I can't log back into the Sandbox using the credentials I've created.

Anyone have an idea as to what's the issue?

enter image description here

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Carole Bennett Avatar asked Jul 12 '13 19:07

Carole Bennett


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2 Answers

I had this problem, and also needed to put in the fields for 1st and last name, which the Test Account create form says are optional. So, password needs to be complex, amount needs to be in there, and first and last name need to be specified for this error not to be thrown.

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Aaron Lifshin Avatar answered Sep 28 '22 07:09

Aaron Lifshin


Try entering Paypal balance value between 1 and 5000 while creating a test account. I too had the same issue and this is how I resolved it.

PayPal balanc: While this field is optional, it’s a good idea to create test accounts with positive bank balances. Enter an integer value between 1 and 5000.

Source : http://believeinmiraclesx.wordpress.com/2013/03/15/paypal-sandbox-were-sorry-but-something-went-wrong-please-delete-this-account-and-try-again/

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nbk Avatar answered Sep 28 '22 07:09

nbk