We are developing a company app for windows phone 8.
I have followed every step described in Company app distribution for Windows Phone
Here is what I did:
At this point, when a wp8 phone tries to download XAP file without first installing AETX, The phone gives proper error message: "Before you install this app, you need to add XXXX company account. Contact your company's support person for help".
After installing AETX, when wp8 phone tries to install XAP file, the phone asks for confirmation: "Would you like to install App1 from XXXX?" After clicking "install" button, nothing happens. There is no success message, no error message, no indication of installation, and the application does not show in application list.
I have also tried sending AETX and XAP files over email (in case internet explorer or iis cannot handle file types), same result.
I have also tried doing the same for our company hub app, same result.
As far as I understand, company hub app is just another app (of course for different purpose) and both normal app and hub app can be distributed same way (over web address or email etc), right?
What is wrong? Cannot find the problem here? Any ideas?
Most probably, this error occur due to corrupted or damaged Windows Store cache. For us to resolve the issue, we agree to reset Microsoft Store app and check if you can reinstall your preferred application. To reset Microsoft Store app, follow the steps below: Click the Start button and select the Settings icon.
I bet you don't have a proper setup for code signing. One important step that is easy to miss is to install the parent certificates of your enterprise code signing certificate (that you got from Symantec). Specifically, download and import the following two certificates and then try to sign the XAP file again.
https://knowledge.verisign.com/library/VERISIGN/ALL_OTHER/Symantec_Enterprise_Mobile_Root_for_Microsoft.cer https://knowledge.verisign.com/library/VERISIGN/ALL_OTHER/Symantec_Enterprise_Mobile_CA_for_Microsoft_Cert.cer
It is sad that the signing tool does not report any errors, yet the output is not a correctly signed XAP that WP8 would accept.
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