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Apple TestFlight (beta) app won't install

We have been using Apple's TestFlight facility to distribute a beta version of our app for a few months now (migrated from the older TestFlight service before it was merged into the AppStore). Things worked smoothly until today. After uploading a new beta build to TestFlight, the app no longer installs on the device (iPhone 6 with iOS 8.3).

When opening TestFlight app and tapping "Install" to install the latest beta version of the app, TestFlight downloads the app, but when the installation completes, the app icon vanishes. The button in TestFlight app changes back to "Install", but tapping on it shows an alert:

"Could not install [app name]. The app is currently downloading"

We've tried:

  • Restarting the phone
  • Resetting all settings on the phone (factory defaults)
  • Upload a new build to TestFlight.

This looks like an issue with iOS 8.3. Installing on devices with earlier iOS version did succeed:

  • iPhone 6, iOS 8.1.2
  • iPhone 4S iOS 8.2

Has anyone encountered this issue and found a solution?

like image 457
100grams Avatar asked May 07 '15 08:05

100grams


People also ask

How do I install TestFlight app on iPhone?

Install TestFlight on the iOS or iPadOS device that you'll use for testing. Open your email invitation or tap the public link on your device. When installing via email invitation, tap “View in TestFlight” or “Start testing” then tap “Install” or “Update” for the app you want to test.

Is there an alternative to TestFlight?

The Google Play Console is to Android, what TestFlight is for iOS, as it is the first-party solution by Google. Much like TestFlight, developers can distribute their Android app on the Google Play Console for both internal and external testers.


2 Answers

I just force killed the TestFlight App and launched it again. Then I was able to download it. I'm running iOS9 on iPhone5S

like image 156
Ali Saeed Avatar answered Oct 13 '22 14:10

Ali Saeed


Deleting the TestFlight app and reinstalling it did the trick for me.

like image 21
Bokoskokos Avatar answered Oct 13 '22 14:10

Bokoskokos