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App icon not showing in iTunes Connect

CHROME: chrome

SAFARI: safari

BOTH: Both

I did not change my app icon assets whatsoever from my previous build(s), and have submitted at least 10 builds before without this issue. Also, per another SO answer, I submitted this app for review and it has been several hours and the icon still will not appear.

Is this an Apple problem, or am I doing something wrong in Xcode/iTunes Connect?

*Note my app has already been reviewed and approved 3 times by Apple, but the icon has always shown up in Connect

Edit: I was able to produce this strange message when I right clicked and opened the "image" in a new tab:

{"code":{"code":"1","name":"Unknown"},"errorMessage":"An unexpected exception occurred.  (correlation key: WORFP57ERM7J22VY2RDKSYWNV4)","correlationKey":"WORFP57ERM7J22VY2RDKSYWNV4"}
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Max Friedman Avatar asked Apr 13 '15 13:04

Max Friedman


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1 Answers

This is a problem / bug inside iTunesConnect. It will show up eventually, no need to worry. (I know that from experience.)

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LinusGeffarth Avatar answered Oct 19 '22 23:10

LinusGeffarth