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Any option to view history of Resolution Center communications - iTunes Connect

One of my old app version is rejected by apple saying, Additional Information Needed that "Can you please specify, what feature of the app uses iTunes File Sharing?". Then I convinced them through my replies and successfully released the app.

Now with my latest release again I met a similar situation, so I would like to go through my old Resolution Centre communications. Can anyone help me to get through this?

Note: After my research I found there is an option in iTunes-Connect to get the history of the veriosn status.

MyApp -> Activity -> App Store Version

above steps will list all the versions of the app, By expanding it will list all the status of the version which that gone through. I can see there is the status 'Metadata Rejected' but there is no link that direct to Resolution Centre conversation.

So can anyone help me to find where is the history of Resolution Centre communications?

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arunjos007 Avatar asked Feb 17 '17 12:02

arunjos007


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What is Resolution Center in App Store Connect?

You can now access Resolution Center from your iPhone or iPad to review and respond to your active threads, and easily forward threads to other members of your team. You can also opt in to receive a push notification whenever App Review sends you a new message.

Why is my App Store review not showing?

When you review an app, it may take up to 24 hours for your review to show up. Hello, When you review an app, it may take up to 24 hours for your review to show up.

How do I see my App Store Reviews?

Alternatively, you can click your profile from the bottom left of the App Store. Select Account Settings on the top right and enter your password if prompted. Scroll down to the Manage section, and you'll see Ratings and Reviews with the number next to it.

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To download your app reviews as a CSV, head over to Reviews in the Explore navigation menu. Apply the necessary filters to refine the review list to only show the reviews you are interested in (or leave it as it is to export them all). Press 'Export' to export app reviews.


2 Answers

Not sure if it's the case for everyone, but I could check the Resolution Center messages by clicking on the "Resolution Center" link at the bottom of the App's version details page.

This is on the Additional Information section, below the Version Release section.

Location of the Resolution Center link

like image 200
edmundo096 Avatar answered Oct 14 '22 12:10

edmundo096


You can navigate to resolution center using this link:

https://appstoreconnect.apple.com/apps/XXXXXXXXXX/appstore/platform/ios/resolutioncenter?m=  

Where XXXXXXXXXX is your app's id.

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Avinash B Avatar answered Oct 14 '22 11:10

Avinash B