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Why does my Slack bot name not accept updates?

I'm at a total loss here and have nowhere to turn.

I made an app, set a name as Test App. Working fine. Update the name under Display Information to Dashboard App. Then I click Install your app to your workplace and authorize it.

And... nothing.

I've restarted slack. I've waited now 8 hours. I've tried again. I changed the Bot name itself. Yet the thing still says Test App

like image 317
podcastfan88 Avatar asked Oct 12 '18 01:10

podcastfan88


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2 Answers

Found a different solution that updated immediately, which I had to do AFTER I did what was described by @plowman, to have the changes reflected in Slack:

  • Right click on bot name on Slack> Open App Details
  • In pop up, click Configuration, will redirect to browser tab
  • In browser, scroll down to Bot User section, find edit button
  • Change name and save
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Valentin Schmidt Avatar answered Nov 15 '22 06:11

Valentin Schmidt


To edit the app name after it has been installed, you have to find the app in the "App Directory" for your Slack workspace.

First, open Slack, tap on the workspace name ("Raikes" in this case), tap "Settings & Administration", then "Manage Apps": enter image description here

Next, scroll down to "Bot User" and edit the bot name to be whatever you want: enter image description here

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plowman Avatar answered Nov 15 '22 07:11

plowman