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Where can I find crash feedback from users in the Google Play Console?

When a crash occurs in an application installed via the Google Play app, user's have the option to Send Feedback.

Send Feedback

A user can optional write feedback to describe the problem they have encountered and then submit their crash report.

  1. Is the written feedback provided by the user available anywhere in the Google Play Console?
  2. Can the feedback be associated with a stack trace of the crash the user encountered?
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Jon Ball Avatar asked Jan 30 '18 17:01

Jon Ball


People also ask

How do I send feedback for a crash in the app?

When a crash occurs in an application installed via the Google Play app, user's have the option to Send Feedback. A user can optional write feedback to describe the problem they have encountered and then submit their crash report. Is the written feedback provided by the user available anywhere in the Google Play Console?

How do I reply to user feedback in Google Play console?

If you have an app in testing, you can access and reply to user feedback in Play Console. Beta feedback from users is only visible to you and can't be seen on Google Play. Open Play Console and go to the Testing feedback page ( Ratings and reviews > Testing feedback ).

How do I report a crash in the Google Play app?

When a crash occurs in an application installed via the Google Play app, user's have the option to Send Feedback. A user can optional write feedback to describe the problem they have encountered and then submit their crash report.

Is the written feedback provided by the user available in Google Play?

Show activity on this post. When a crash occurs in an application installed via the Google Play app, user's have the option to Send Feedback. A user can optional write feedback to describe the problem they have encountered and then submit their crash report. Is the written feedback provided by the user available anywhere in the Google Play Console?


1 Answers

After talking with google support iv received this answer -

"The console has been updated since the IO and some of the function you had in the past is now redundant."

Google has removed the "crash feedback" in the latest update.

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nivm Avatar answered Sep 17 '22 22:09

nivm