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The question would be silly, if I am not the Admin role on this account.
Like a zillion times before, I invite an internal tester, add him a role (Customer Support in this case), a users accepts it, but I do not see this user in the list of internal users nor I can add him to test any TestFlight build.
Does anyone know what roles are automatically added to TestFlight Beta Testers internal group? And what to do when Admin cannot add a user to TestFlight build?
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To add Internal testers: Navigate back to your app in My Apps, select the TestFlight tab and click Internal Testing on the left-hand side; Now click the (+) sign next to the header Internal Testers; Check the box next to any eligible users who have not already been invited and click Add.
Internal testers You can designate up to 100 members of your team who hold the Account Holder, Admin, App Manager, Developer, or Marketing role as beta testers. You can also create multiple groups and add different builds to each one, depending on which features you want each group to focus on.
If you want to distribute your app to registered devices, to beta testers using TestFlight, or through the App Store, you need to join the Apple Developer Program. Apple creates an App Store Connect account for you and you can start uploading builds.
TestFlight Beta Testing is an Apple product that makes it easy to invite users to test your iOS, iPadOS, watchOS and tvOS apps before you release them to the App Store.
According to Apple documentation:
Internal Testers
Each app can be tested by up to 25 members of your team who have been assigned the Admin, App Manager, Developer, or Marketer role in iTunes Connect. Each member can test on up to 30 devices. Internal testers can access all of your beta builds available for testing.
Font: https://developer.apple.com/testflight/
Note: Users are not automatically added to Test Flight. You also need to enable their account as a "Tester" in App Store Connect Users under the TestFlight section for your app, and the user will need to accept an invite email.
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