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Unable to lookup the settings for submission for the application at this time due to a general error

Tags:

xcode

xcode8

When I try upload my app to app store I get the following error: "Unable to lookup the settings for submission for the application at this time due to a general error". Have anyone ever get this message? Is it due to an Apple developer portal problem?

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IDEDistribution.critical.log:

2017-01-06 15:32:14 +0000  The store submission configuration response failed with errors: (
    "Error Domain=ITunesConnectionOperationErrorDomain Code=1614 \"Unable to lookup the settings for submission for the application at this time due to a general error\" UserInfo={NSLocalizedRecoverySuggestion=Unable to lookup the settings for submission for the application at this time due to a general error, NSLocalizedDescription=Unable to lookup the settings for submission for the application at this time due to a general error, NSLocalizedFailureReason=iTunes Store operation failed.}"
), warnings: (
), info messages: (
).
2017-01-06 15:32:16 +0000 [MT] Presenting: Error Domain=ITunesConnectionOperationErrorDomain Code=1614 "Unable to lookup the settings for submission for the application at this time due to a general error" UserInfo={NSLocalizedRecoverySuggestion=Unable to lookup the settings for submission for the application at this time due to a general error, NSLocalizedDescription=Unable to lookup the settings for submission for the application at this time due to a general error, NSLocalizedFailureReason=iTunes Store operation failed.}
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rpayanm Avatar asked Jan 06 '17 15:01

rpayanm


3 Answers

I have found the solution, before uploading the app by xcode, you should create the app at http://itunesconnect.apple.com/

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rpayanm Avatar answered Nov 10 '22 02:11

rpayanm


I had the same issue, and after playing around I realized that when updating a new version of an app, the "Bundle ID" must match the original version "Bundle ID".

Matching the Bundle ID to my version 1.0 upload solved the problem.

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EliTheDude Avatar answered Nov 10 '22 00:11

EliTheDude


I got the same problem, and I realized I made spelling mistake of bundle Id...

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chloe Avatar answered Nov 10 '22 02:11

chloe