Tensorflow on windows - ImportError: DLL load failed: The specified module could not be found

Question

I'm using Anaconda 3.1.0 on Windows 7 64 bit. I have installed tensorflow(GPU). I am getting errors while running following command.

>>> import tensorflow as tf

The complete traceback

    (tensorflow) C:\windows\system32>python
Python 3.5.3 |Continuum Analytics, Inc.| (default, May 15 2017, 10:43:23) [MSC v
.1900 64 bit (AMD64)] on win32
Type "help", "copyright", "credits" or "license" for more information.
>>> import tensorflow as tf
Traceback (most recent call last):
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\python\pywrap_tensorflow_internal.py", line 18, in s
wig_import_helper
    return importlib.import_module(mname)
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\importlib\__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 986, in _gcd_import
  File "<frozen importlib._bootstrap>", line 969, in _find_and_load
  File "<frozen importlib._bootstrap>", line 958, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 666, in _load_unlocked
  File "<frozen importlib._bootstrap>", line 577, in module_from_spec
  File "<frozen importlib._bootstrap_external>", line 919, in create_module
  File "<frozen importlib._bootstrap>", line 222, in _call_with_frames_removed
ImportError: DLL load failed: The specified module could not be found.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\python\pywrap_tensorflow.py", line 41, in <module>
    from tensorflow.python.pywrap_tensorflow_internal import *
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\python\pywrap_tensorflow_internal.py", line 21, in <
module>
    _pywrap_tensorflow_internal = swig_import_helper()
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\python\pywrap_tensorflow_internal.py", line 20, in s
wig_import_helper
    return importlib.import_module('_pywrap_tensorflow_internal')
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\importlib\__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
ImportError: No module named '_pywrap_tensorflow_internal'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\__init__.py", line 24, in <module>
    from tensorflow.python import *
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\python\__init__.py", line 51, in <module>
    from tensorflow.python import pywrap_tensorflow
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\python\pywrap_tensorflow.py", line 52, in <module>
    raise ImportError(msg)
ImportError: Traceback (most recent call last):
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\python\pywrap_tensorflow_internal.py", line 18, in s
wig_import_helper
    return importlib.import_module(mname)
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\importlib\__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
  File "<frozen importlib._bootstrap>", line 986, in _gcd_import
  File "<frozen importlib._bootstrap>", line 969, in _find_and_load
  File "<frozen importlib._bootstrap>", line 958, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 666, in _load_unlocked
  File "<frozen importlib._bootstrap>", line 577, in module_from_spec
  File "<frozen importlib._bootstrap_external>", line 919, in create_module
  File "<frozen importlib._bootstrap>", line 222, in _call_with_frames_removed
ImportError: DLL load failed: The specified module could not be found.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\python\pywrap_tensorflow.py", line 41, in <module>
    from tensorflow.python.pywrap_tensorflow_internal import *
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\python\pywrap_tensorflow_internal.py", line 21, in <
module>
    _pywrap_tensorflow_internal = swig_import_helper()
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\site-packages\tensorflow\python\pywrap_tensorflow_internal.py", line 20, in s
wig_import_helper
    return importlib.import_module('_pywrap_tensorflow_internal')
  File "C:\Users\mbharsakale\AppData\Local\Continuum\Anaconda2\envs\tensorflow\l
ib\importlib\__init__.py", line 126, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
ImportError: No module named '_pywrap_tensorflow_internal'


Failed to load the native TensorFlow runtime.

See https://www.tensorflow.org/install/install_sources#common_installation_probl
ems

for some common reasons and solutions.  Include the entire stack trace
above this error message when asking for help.

Answer 1

Installing Microsoft Visual C++ Redistributable für Visual Studio 2019 resolved the described problem for me

Tested on Windows 10 for Python 3.6 (Anaconda) and Tensorflow 2.1.0

Answer 2

I faced the same error. The problem is not with the python or tensorflow versions but the dependencies required for it from the windows operating system. Just follow the following steps and you are good to go.

• Go to this link https://www.sts-tutorial.com/download/credistributable2019
• Download the vc_redist.x64.exe (64-Bit) or vc_redist.x86.exe (32-Bit), according to your system.
• Execute the file and restart your PC.
• Now import the tensorflow, it should work.

Answer 3

I used to get this kind of error.

The reason that I had installed the wrong and mismatched versions of Tensorflow backend and Keras

The versions I fixed that has worked perfectly for me can be seen as below

• Tensorflow 2.0.0 (2.1.0 throws the error)
• Keras version 2.3.1

Best,

Answer 4

In my case, Win10 could not find the module because the environment variable cuDNN was not set correctly!

You need to set the env var to the bin subfolder. In my case as I extracted it to C:, I had to add C:\cuda\bin to the path system varaible. For more infos, checkout this.

Or relate to this for checking the compatiblity of the versions.