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I have following problem. My operating system is Windows 8.1.
I have installed VirtualBox which registered new network adapter during installation.
After that TeamViewer works incorrectly. In the "Your ID" field I see two IP addresses of network adapters instead of generated id by TeamViewer.
Question: What should I change to make TeamViewer display again valid "Your ID" ?
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In cases TeamViewer only shows an IP address there are two possible reasons: TeamViewer has no access to the Internet (If this is the case, you might want to open Port 5938 in your firewall for outgoing connections)
I recommend you to restart the TeamViewer service. -Now find TeamViewer, and restart it by doing a right click. Then, restart the TeamViewer application. It should work again.
...you just have to open the TeamViewerXX_Logfile. log (where XX stands for the version number) and search from the bottom up (press CTRL + F and tick the from the bottom radio button). Search for a= and there you go: you'll find the IP-Address of the remote computer and and the UDP Port Teamviewer connects to.
When you choose Accept exclusively, TeamViewer will display your computer's internal IP address on the main window of your TeamViewer application. The person who wishes to connect to you over the LAN can enter this IP address into their Partner ID field on their own TeamViewer client in order to connect to you.
I resolved the issue!
Something happened with TeamViewer settings, that is why "your id" field was displaying ip address. This happens when TeamViewer configured for LAN connections.
(Why TeamViewer settings were lost is still question for me :) )
To fix the issue, it is necessary to change network settings: In TeamViewer open Extras -> Options, and in General category find Network settings and under Incoming LAN connections, select the accept option.
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TeamViewer shows the local IP address if it doesn't have a working internet connection. You can still connect to it over LAN per IP (must be activated in the options).
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