Genymotion unable to load template list, no internet connection

Question

I've just upgraded my Genymotion personal version to the most recent version 3.0.0. However, when I run it, I get an error under the "Available Templates" section that Genymotion is "Unable to load template list, check your Internet Connection."

Clicking on that "retry" button doesn't work too. My internet connection on my computer is fine, and I'm able to access the internet. But I'm not sure why Genymotion is complaining about my internet connection and it's unable to load the templates. This actually prevents me from creating and running any devices too when the templates section doesn’t load.

I'm running on Virtualbox 5.2.22.

Are there any settings that I have to do to have Genymotion reach my internet connection? How can I get Genymotion to load the template list?

Answer 1

I also face the same problem but can't find solution on internet,simply i click on setting navigate to Account tab. Click on sign out. Login again with my credentials it promote me to ask accept terms and some more steps and then it navigate to home screen where all template listing. Work for me.