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Is support url necessary for app submission in the Appstore? I am registered as an individual developer and i don't have a web page for support url. What can i do?
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The support url links to a page maintained by the app developer. Its purpose is to allow users to get in contact with you if they experience problems, desire new features or want to ask questions about your app.
The support URL must lead to actual contact information so that users can reach you regarding app issues, general feedback, and feature enhancement requests. Specify entire URL, including the protocol, as in http://support.example.com. Only customers who purchase the app can see the Support URL on the App Store.
Navigate to My Apps > [the app whose link you want], then under More, you'll see "View on App Store". Right click that and copy the link.
The support url is now required. You can make a free account at a site like:
http://www.wordpress.com/
or similar.
196
I would create a free page at github pages. Simple and straight forward. If you need something simple it is the perfect choice.
31
Apple provides a bit more info in their help docs:
The support website you plan to provide for users who have questions regarding the app. The support URL must lead to actual contact information so that users can reach you regarding app issues, general feedback, and feature enhancement requests. Specify entire URL, including the protocol, as in http://support.example.com.
Only customers who purchase the app can see the Support URL on the App Store.
This property is required and can be localized.
https://help.apple.com/app-store-connect/#/devf29afbb74
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