Start and final dialogs in XP do not show bitmaps

Question

I have an installer, it works fine in Windows 7, but in XP some of predefined WiX dialogs (start and final) do not show bitmaps but only text.

How to fix this?

PS. The matter is in JPGs. On W7 it works, but not on XP. Probably format is bad for XP.

Answer 1

I have experienced the same problems using JPEG for WixUIDialogBmp and WixUIBannerBmp (using WiX 3.6).

The installer on Windows7 displays the images correctly:

The same installer on Vista doesn't show the images:

After converting the JPEGs to Bitmaps the installer works correctly on Vista:

Answer 2

You should use bitmaps (.bmp) for banner and dialog images in WiX.