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Screenshots for iTunes Connect with wrong aspect ratio

Took screenshots for every size in the simulator and I'm having a problem with 4.7-inch (iphone 6) and 5.5-inch (iphone 6 Plus) screenshots only.... With 4-inch and 3.5-inch had no problem uploading.

Error states: One or more screenshots have the wrong aspect ratio. For more information, see the Developer Guide.

On the Dev-Guide says:

4.7-inch -> 750 x 1334 pixels for hi-res portrait
5.5-inch -> 1242 x 2208 pixels for hi-res portrait

My screenshots HAVE those dimensions, I took them with the respective simulators. Any one had a similar problem?

(Already tried renaming the screenshots, avoiding strange characters and what not... No success yet)

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Fdo Avatar asked Sep 24 '14 22:09

Fdo


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4 Answers

set the simulator scale to 100%

Simulator > Window > Scale > 100%

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johnny Avatar answered Oct 13 '22 20:10

johnny


It's been a temporary problem by Apple. Now it should accept your images: Uploading screenshots to iTunes connect for iPhone 6 and 6+

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lnjuanj Avatar answered Oct 13 '22 19:10

lnjuanj


Just rename them to "1.png" and so on.

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ygweric Avatar answered Oct 13 '22 20:10

ygweric


The iOS Simulator began scaling images. If you're scaling is anything other than 100, change it back to 100. I had the same issue, this seemed to solve it.

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Amit Kalra Avatar answered Oct 13 '22 19:10

Amit Kalra