RapidSSL certificate not trusted on Android tablet

Question

I've installed a RapidSSL certificate, with intermediate certificate, on the site address removed, using DirectAdmin. The RapidSSL installation checker reports a successful installation.

However, when I visit the site on an Archos 10.0 tablet with Android 2.2, it complains that the certificate was not issued by a trusted authority. It works fine on my Sony Ericsson Arc (phone) with Android 2.3.

Is there anything I can do to fix this on the server side (without touching the tablet)? Obviously if that version of Android simply doesn't trust RapidSSL, I can't do anything, but maybe there's a misconfiguration with my CA chain or something?

Answer 1

Late response I know, but I had the same problem. Installing the CA for both RapidSSL and GeoTrust on the server-side solved it for me.

http://support.servertastic.com/rapidssl-and-geotrust-certificate-not-trusted-on-mobile-device/

This is the RapidSSL and Geotrust CA bundle you need.

https://knowledge.rapidssl.com/library/VERISIGN/ALL_OTHER/RapidSSL%20Intermediate/RapidSSL_CA_bundle.pem

Documentation of some providers:

• RapidSSL
• Goddady