Paypal Error : Merchant country unsupported

Question

I am having an Paypal Merchant account in India and I am dealing with US and Canada using it.

I am trying to do direct payment from website, API is fully working with Sandbox account but in live mode it gives me this error :

L_ERRORCODE0:   10565 
L_SHORTMESSAGE0:    Merchant country unsupported. 
L_LONGMESSAGE0: The merchant country is not supported. 
L_SEVERITYCODE0:    Error 

Is there any solution ?

Answer 1

A 10565 error (merchant country is not supported) means you're trying to submit a Payments Pro API call - Direct Payment in this instance - from a country that does not support Payments Pro. Currently it is only available to US, UK, and Canadian merchants.

Here is a list of PayPal products and the countries that can use them: https://developer.paypal.com/docs/classic/howto_product_matrix/