OSX Pillow Incompatible library version libtiff.5.dylib & libjpeg.8.dylib

Question

I've got this error while trying to use Pilow on any scripts:

  File "/Users/antonio/WWW/myproj/myproj/functions.py", line 12, in <module>
    from PIL import Image, ImageOps
  File "/Library/Python/2.7/site-packages/PIL/Image.py", line 53, in <module>
    from PIL import _imaging as core
ImportError: dlopen(/Library/Python/2.7/site-packages/PIL/_imaging.so, 2): Library not loaded: /usr/local/lib/libjpeg.8.dylib
  Referenced from: /usr/local/lib/libtiff.5.dylib
  Reason: Incompatible library version: libtiff.5.dylib requires version 13.0.0 or later, but libjpeg.8.dylib provides version 9.0.0

Can anyone help me?

Answer 1

I had the same problem and i had to reinstall pillow and all is dependencies. Some of my symlink where not good.

First you have to make:

brew doctor

And see if you have some errors. Mine was like this :

Warning: Unbrewed dylibs were found in /usr/local/lib.
If you didn't put them there on purpose they could cause problems when
building Homebrew formulae, and may need to be deleted.

Unexpected dylibs:
/usr/local/lib/libjpeg.8.dylib
/usr/local/lib/libpng.3.dylib
/usr/local/lib/libpng12.0.dylib
/usr/local/lib/libpng14.14.dylib

Warning: Unbrewed .la files were found in /usr/local/lib.
If you didn't put them there on purpose they could cause problems when
building Homebrew formulae, and may need to be deleted.

Unexpected .la files:
/usr/local/lib/libjpeg.la
/usr/local/lib/libpng12.la
/usr/local/lib/libpng14.la
/usr/local/lib/libpng15.la

Warning: Unbrewed .pc files were found in /usr/local/lib/pkgconfig.
If you didn't put them there on purpose they could cause problems when
building Homebrew formulae, and may need to be deleted.

 Unexpected .pc files:
/usr/local/lib/pkgconfig/libpng12.pc
/usr/local/lib/pkgconfig/libpng14.pc

Warning: Unbrewed static libraries were found in /usr/local/lib.
If you didn't put them there on purpose they could cause problems when
building Homebrew formulae, and may need to be deleted.

Unexpected static libraries:
/usr/local/lib/libjpeg.a
/usr/local/lib/libpng12.a
/usr/local/lib/libpng14.a

So i decided to clean all errors and dependencies i have installed:

brew uninstall pillow
brew uninstall libpng
brew uninstall libjpeg
brew uninstall webp
brew uninstall libtiff
brew uninstall littlecms

brew prune => to clean symlink

When my brew doctor was without any errors i just run brew install pillow and all was working fine.

Hope it's help.

Answer 2

If you use conda try:

conda install libtiff

Or if you don't, try:

pip install --upgrade libtiff

Answer 3

Try reinstall latest version pillow. I use anaconda python, and

conda install -f pillow

fix a similar problem for me.

Answer 4

I had a very similar problem on OSX 10.10.2. I also use anaconda for python, Python 2.7.9 |Anaconda 2.2.0 (x86_64). The answers by Frank and user4183543 were good things to try but they did not work for me.

Creating softlinks to the unloaded libraries worked for me.

I did:

$ locate libtiff.5.dylib

and among the results was

/Users/curt/anaconda/lib/libtiff.5.dylib
/Users/curt/anaconda/pkgs/libtiff-4.0.2-1/lib/libtiff.5.dylib

Results for libjpeg.8.dylib were analogous. I made softlinks for both libjpeg.8.dylib and libtiff.5.dylib via these commands:

$ ln -s /Users/curt/anaconda/lib/libjpeg.8.dylib /usr/local/lib/libjpeg.8.dylib
$ ln -s /Users/curt/anaconda/lib/libtiff.5.dylib /usr/local/lib/libtiff.5.dylib

Pillow / PIL is now working for me, at least for the time being.

I'm sure there is a better solution that identifies what the core problem is but I'm posting this for the benefit of conda users who might be experiencing similar problems.

Answer 5

I encountered the same problem. Since I installed Python using Anaconda, "conda install Pillow did work in this case.