No devices detected when remote debugging in Chrome Developer Tools from Windows 7 Enterprise to Samsung Galaxy Tab A

Question

I am having problems with a web application on Chrome in Samsung Galaxy Tab A.

I want to troubleshoot them with Chrome's Developer Tools.

On tablets you do not have access to Chrome's Developer Tools, so you need to set up Remote Debugging.

The process, according to Google's official documentation, should essentially be:

1) Install the required driver on the PC so the tablet can be recognised.

2) Connect the tablet to the PC via USB cable.

2) On PC, go to Chrome > Developer Tools > Menu > More Tools > Remote devices

The tablet is not showing up as a device in developer tools in chrome on PC.

What I've Tried

I chatted to Samsung and they said to install Smart Switch PC_Setup.exe which would install driver so that Android device can be recognised.

As that didn't work I followed various post suggestions and installed:

• SAMSUNG_USB_Driver_for_Mobile_Phones.zip (15.3MB) from here

• SDK Platform-Tools for Windows (7.16MB) from here

• sdk-tools-windows-3859397 (132MB) from the bottom of the page here

All of these contain exe files that I don't know how to use - if I double click them they just open and close a terminal.

Desired Behavior

To have tablet show as a device in Chrome developer tools.

Answer 1

To get my Samsung S7 to connect, I did the following.

1. Download Samsung's USB Driver for Windows from here: http://developer.samsung.com/galaxy/others/android-usb-driver-for-windows
2. Install the driver
3. Uninstall the driver. It's important to do this step, as your device won't connect until you uninstall. Strange, I know!

I initially reported this solution in the comments section here but I didn't think it was a legitimate solution. I've since been able to reproduce this on 2 Windows 10 Pro devices and others have also confirmed.

2019-05-10 Update

After a Windows Update, this stopped working so I went through the process outlined above again. Installed driver then uninstalled driver and everything started working again.