MMC Snapin Error

Question

We recently installed Tridon 2011 SP1. When I am trying trying to open the SDL Tridion Content Manager snapin, I receive an error

MMC could not create snap in.

Name : SDL Tridion Content Manager CLSID:{5DB34C8F-}

Tried reinstalling the application, but still the error persists.

Can somebody help me, with the same

Answer 1

What OS are you using? 64-bit? Most probably you are executing 64-bit mmc. You should execute 32-bit mmc by next command line: mmc -32. You can read more about mmc 32-bit/64-bit here: http://msdn.microsoft.com/en-us/library/windows/desktop/aa815172(v=vs.85).aspx.

The problem that Tridion snap-in is 32-bit COM component, which can't be created in 64-bit process.

If it won't help, can you please check event viewer for more detailed error message?