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iTunes Connect: Can't save app information after uploading new binary

I'm trying to upload an iOS app for review using Xcode's Organizer and I've encountered two problems:

Case 1

Binary uploads but when I press Submit for Review iTunes Connect gives the error:

Your app information could not be saved. Try again. If the problem persists, contact us.

Case 2

After getting the first error message, I tried uploading a new binary, but got the following error message in Organizer:

ERROR ITMS-9000: "Redundant Binary Upload. There already exists a binary upload with build version '1.1' for train '1.1'"


I tried uploading other binaries changing the version number but still I can't get my app to go in the review state. I also can't see any way to delete old binaries that were uploaded.

Another observation: My app should be around 30MB but when I look at the uploaded binary it is only 1.46MB. I guess there might be something wrong from the binary but I've built it using the same technique several times before and never had any issues.

Any ideas?

like image 685
rayg Avatar asked Sep 06 '14 06:09

rayg


People also ask

How do I remove rejected build from iTunes connect?

If you "mouse over" the rejected binary under the "Build" section you'll notice that a red circle icon with a - (i.e. a delete button) appears. Tap on this and then hit the save button at the top of the screen. Submitted binary is now gone.

How do I submit a new build to the app store?

Scroll to the “Build” section in your app's App Store Connect record. Click on “Select a build before you submit your app.” Choose the build that you uploaded through Xcode. Click Done in the bottom right-hand corner, then Save in the top-right hand corner, then Submit for Review.


1 Answers

For me, I was filling out the form in Safari and getting the error. I logged out, then switched to Chrome and signed in. This fixed the error, and I was able to submit.

like image 174
matthewpalmer Avatar answered Oct 08 '22 19:10

matthewpalmer