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itunes Connect build status is processing since a long time and then error:ITC.apps.preReleaseBuild.errors.processingFailed

I have submitted my app with version 1.2.1 and build version 1.0. The app has been successfully uploaded to iTunes connect,But it was showing processing since a long time and after that its showing a red badge over with some error:ITC.apps.preReleaseBuild.errors.processingFailed

Should I upload a new version of app or there is any solution for this.

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Tarun Seera Avatar asked Mar 21 '16 05:03

Tarun Seera


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1 Answers

If you are getting such problem try this options:

  • If it took few hours than wait for at least 2-3 days. This might be occur because apple server is busy or an inbuilt issue from Apple site or they might be working on the site silently.
  • If even after 3 days it shows similar status than prepare new build with Same version number & just changing Build number.

Note:

  • I had faced this issue 2 times during different app uploads.
  • I was getting processing failed status & it was in process for few hours
  • I just waited for 1 day & on next day when i checked error gone automatically & it will ready for submit.

Hope it will help you.

like image 139
Mayur Avatar answered Sep 18 '22 21:09

Mayur