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We just had an app update get approved in the App Store today. However, on some devices, when we download the app, even after completely deleting it first, it is installing the previous version. Is the device somehow remembering the old version? How is this possible? Some devices that weren't used as much for development seem to download the correct version from today.
What could be going on here?
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Go to App Store and tap My Purchase to find the app you want to install. Tap the cloud icon on the right side to download it on your old Apple device. If there's a compatible version in Apple's app server, Apple would suggest you install the old version of the app.
Over the past six years, Apple has removed nearly 2.8 million old apps from the App Store as part of its "App Store Improvements process." In a new blog post, the company argues that culling the App Store is to the benefit of users and developers.
Installing old versions of Android apps involves downloading the APK file of an app's older version from an external source and then sideloading it to the device for installation.
Open the App Store. Tap your profile icon at the top of the screen. Scroll to see pending updates and release notes. Tap Update next to an app to only update that app, or tap Update All.
Have these devices ever installed your app via TestFlight? We had this issue and TestFlight was causing a similar issue. We would try to download the app from the App Store, and an older app version would be installed. Funny enough, after installing this older app and returning to the App Store, we would be informed that there was an update available for our app, and we would be able to update to the correct version at this point.
Removing TestFlight and its associated profiles didn't seem to help; a factory reset of the phone did the trick.
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I don't know about TestFlight. But, I had this issue when my new version of app gets to "Ready for Sale". Spent long time searching for a solution for this issue.
Surprisingly about an hour it got resolved by itself. So, I advice you to be patient it works by itself after a while.
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There's a timing discrepancy between the time your app gets to "Ready for Sale", the time your new keywords (if any) gets indexed by the App Store, and the time the binary downloads actually get updated. From our experience they don't get longer than an hour, but I can imagine that a lot of factors affect this lag.
If it does take inconveniently long then it's probably a good idea to report it to Apple.
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