Installation : Microsoft Visual C++ Redistributable stuck at 'Processing: Windows7_MSU_X64'

Question

I'm trying to install the package of Microsoft Visual C++ Redistributable as my xampp apache module cannot be installed. The installation take a very long time to complete. What should I do? Is this common and is all I have to do is wait?

They are dead stuck with this setup progress as the indication

Processing: Windows7_MSU_X64

Answer 1

To install the Visual C++ 2015 Redistributable, you do not need to remove or uninstall the previous versions.

Refer to the error message, you can have a look at the installation log file and search ‘error’, if you can find the error message about Windows6.1-KB2999226-x64.msu, check this similar issue and have a try with the following to troubleshot this issue:

1. Download the update KB2999226 for your OS edition from here: Update for Universal C Runtime in Windows and before it, since your OS is windows 7, make sure SP1 is installed.

2. Manually install the KB2999226 as below:

   • Find the Windows6.1-KB2999226-x64.msu from the folder C:\ProgramData\Package Cache\xxxxx\packages\Patch\x64, which you can the path from the installation log

   • Create a folder named ‘XXXX’ in that and execute following commands from Admin command prompt

   • wusa.exe Windows6.1-KB2999226-x64.msu /extract:XXXX

   • DISM.exe /Online /Add-Package /PackagePath:XXXX\Windows6.1-KB2999226-x64.cab

   • vc_redist.x64.exe /repair

If you have no idea about the installation log, you can go to %temp% and order by ‘Date modified’, then you should find the installation log, or you can use http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.zip under %temp% folder then upload the file to https://onedrive.live.com/ and share the link here.

Answer 2

I first tried a clean boot and that didn't work so I opened up the task manager to see what other processes I might kill while it was stuck at "Processing: Windows7_MSU_X64" I killed the process titled "windows update standalone installer" and the install completed successfully the moment I killed that process.

Answer 3

Okay, I found the solution for my stucked installation. I updated my Windows manually using wsusoffline tools as my Windows can't seem to update with the usual ways.

1. Install wsusoffline and select all update for Windows (Windows 7 for me). Make sure to choose the folder to save your update.
2. Wait for the update to be downloaded
3. Install the update
4. Install the MV C++ Redistributable again
5. Done!

I finally can install my Xampp Apache module and access to the localhost.