Instagram posting comment exceed rates

Question

I'm posting a comment to a content on Instagram using Instagram API.

My app is registered and approved, so I was supposed to have 60 comments per hour (or at least 30, in case it is still in Sandbox mode).

I keep getting this message:

The maximum number of requests per hour has been exceeded. You
have made 23 requests of the 15 allowed in the last hour

I can't understand where does the 15 request allowed per hour came from. Couldn't find it anywhere in the documentation as well.

Answer 1

Well, I would suggest you to go to the developer dashboard(MANAGE CLIENTS) page and report this issue. Its an option there. After that wait for a day and then check your mail. You might find a reply from them. As you have transitioned from the sandbox mode to active, the limit should increase and I hope they fix it for you

Answer 2

Just some ToC I found.

Instagram may rate limit or block apps that make a large number of calls to the API that are not primarily in response to direct user actions. Details Here

And also here

Display more than 30 Instagram photos or videos per page in your application or use an unreasonable amount of bandwidth.Found Here

It sounds like they could acutely intent to limit your requests to preserve their bandwidth. 15 requests seems like a reasonable amount, if you contact them with a reason why you'd necessarily require more they might up this limit.

Also interestingly, they can change this if they see fit

Instagram may elect to provide you with support or modifications for the Instagram APIs (collectively, "Support"), in its sole discretion, and may terminate such Support at any time without notice to you. Instagram may change, suspend, or discontinue any aspect of the Instagram APIs at any time, including the availability of any Instagram APIs. Instagram may also impose limits on certain features and services or restrict your access to parts or all of the Instagram APIs or the Instagram Web site without notice or liability.Details Here

Hope this helps