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Broken Button on Instagram Permissions Review? Instagram API - Start A Submission yields "Oops, there was an error"

Trying to start a new submission to request more permissions for our app w/ the Instagram API. Start A Submission button takes you to page that simply says "oops, there was an error." Happening w/ App Live, in Sandbox, and on both desktop and mobile. App as already been reviewed and approved; am seeking additional review for more permissions.

Anyone else experiencing or have a tip? I've submitted report to Instagram Developer Support.

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Cindy Avatar asked Jul 26 '16 13:07

Cindy


1 Answers

The Instagram API often just says "Oops an error occured !" and donot give you any more information.

I think their servers timeout limit down. Add the parameter distance=500, or even less, and you won't get this error any more. Basically, in a high density area , you need to specify a small distance number, otherwise Instagram's server just times out while serving your request.

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BehrouzMoslem Avatar answered Nov 20 '22 01:11

BehrouzMoslem