As a developer, sometimes we get comments about our apps in the Android market. I hate being unable to find a way to respond back to my customers. Is there a way to reply back to the comments in the Android market?
If yes, Google should really make more obvious to us developers!
You can reply to reviews, which can help build customer trust. When you reply to reviews, you post publicly as your business. Replies may not appear across Google immediately. However, reviewers will get a notification when you reply to their review.
Sounds like Google has now given the ability for some developers to begin adding responses to comments within Google Play. Unfortunately, it is only to Google's "Top Developers"; hopefully, the ability will be extended to all developers soon. Read more here.
Here is the original Google link.
No
Update: Yes, please check Jon's and other's answer. Below is the outdated answer but you can still use some of the ideas.
There is no such function, an alternative way to do that would be adding a feedback function directly in the app and send the message via email or HTTP post back to the developer.
While implementing the feedback system, consider a thread-like conversation with a user if your project is big enough. You can even use a webview to avoid extra coding in the app and set the webview to a comment page.
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