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How do I Track App Uninstall / Remove Events for iOS using Firebase?

I need to get monthly uninstall count for iOS using Firebase. I know that for Android, there's app_remove event that I can use even if it's not really accurate, but it's enough for now. From iTunesConnect or Playstore, they only give user retention data like how many user still use your app after x days, or daily uninstalls, which is not what i'm looking for.

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user1955934 Avatar asked Jan 24 '17 06:01

user1955934


People also ask

How do I track uninstall IOS?

There is no official method from Apple to track app uninstalls — this would have user privacy implications, and Apple has built their reputation around protecting user privacy. Given the history of public outrage around this sort of tracking, it's unlikely Apple will ever allow it.

Can we track app uninstall?

Google Play Developer Console allows you to measure app uninstalls of your mobile app. To use this tool, you must first sign in to the Google Play Developer Console.

How is app uninstall rate calculated?

On the Google Play Developer Console you can see the current number of installs and the total number of installs, for a given application. You can calculate the number of uninstalls by subtracting the current installs from the total installs. uninstall_rate = (number of daily uninstalls) / (number of daily installs).

What is app remove in firebase?

As per the firebase docs,the app_remove event occurs "when an application package is removed or "uninstalled" from an Android device." For more details visit : https://support.google.com/firebase/answer/6317485? hl=en. Follow this answer to receive notifications.


2 Answers

Apple has added the deletion metrics recently by which we can see the number of uninstalls. We can add filters to find uninstalls for geographic range, app versions, by device and so on. For reference: in iTunes connect app analytics in metrics under usage we can see the deletions.

Link : https://developer.apple.com/app-store-connect/whats-new/?id=iosdeletions

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Anupriya Annamalai Avatar answered Oct 19 '22 06:10

Anupriya Annamalai


Right now, you can't track app uninstalls on iOS using Firebase Analytics. It's not a trivial change (I think most SDKs do this by keeping track of messages they get back from the APNs feedback service), but I'll put in a feature request on your behalf.

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Todd Kerpelman Avatar answered Oct 19 '22 05:10

Todd Kerpelman