How can I get app crash log from Google play console

Question

I have android app, released to Play Store. Few users are getting crashes & crash asking them to submit report.

I believe these reports are getting stored in google play store console. I am able to get crash count & related device except crash report. Where can I get all issues log report from console? Thank you

Answer 1

In the new Developer Console experience, starting to be active on November 2nd 2020, follow the steps below to see crashes and Android not responding (ANR)s reports:

1. Login to the developer console: https://play.google.com/apps/publish/
2. In the overview select an app
3. Look for the Quality header on the left menu
4. Select Android vitals
5. Select Crashes and ANRs
6. Change the filter to your needs

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You may need to scroll to the right to access the crash details, as mentioned in the comments.

Answer 2

• Select an app.
• On the left menu, select Android vitals > ANRs & Crashes.
• Near the middle of your screen, use the filters to help you find and diagnose issues.
• Or, select a cluster to get more details about a specific crash or ANR error.