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Google Play Console says internal test is available, but it's not

I have created an internal release of an Android app on the Google Play console. When I copy the opt-in link and paste it into the browser, and then click the link to install the app, I get this Not Found page. Not Found

According to the Play Console, the Internal Testing Track is not active, but it's been 5+ days.

Here's what's not the problem:

  • All the app details are filled in, and the Play Console says the app is available to internal testers
  • I am logged into a Google account that is on the internal testers list
  • The release is over five days old, so it should be done processing
  • The opt-in link is available
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benpva16 Avatar asked Oct 10 '20 17:10

benpva16


People also ask

How do I get rid of internal test on Google Play?

To remove a closed test track that you created, select Deactivate track. You can access deactivated tracks on the App releases page in the “Closed tracks” section. To end an open, closed alpha, or internal test, select Remove testers.


1 Answers

Same issue - our app wasn't available after 48 hours, so I reached out. I quickly got this reply, which is unfortunate:

Hi, Thanks for contacting Google Play Developer Support!
Please note that your app submission to the internal test track is still processing which is the reason it's not accessible via it's opt-in link yet.
Due to adjusted work schedules at this time, we are currently experiencing longer than usual review times. While the situation is currently evolving, app review times may fluctuate, and may take 7 days or longer. Moving forward, we recommend you adjust your planning to account for this and avoid resubmitting, as each update or change to your app will cause the review process to start over from the very beginning. We understand the inconvenience this may cause and thank you for your patience and understanding. If you have any other questions about using the Play Console, please let me know and I’ll be happy to help.
Regards, Suraj Google Play Developer Support

like image 156
Daniel Conway Avatar answered Sep 23 '22 19:09

Daniel Conway