Google Play blank screen loading forever Internal Testing and Public Alpha track

Question

There's no crash in Logcat.

Both releases were created 24 hours ago.

Public Alpha (closed) track https://photos.app.goo.gl/mm9DKDDyqkfb4Y6S6

Internal Testing track https://photos.app.goo.gl/wC95MMdhqzCTrSr9A

P.S.: Would have loved to file a bug report but found no appropriate channel.

Answer 1

Ok so after trying multiple solutions the only solution which worked for me is-

1. First you need to open the invite link from your system not from the phone(for some reason the accept invitation button is not visible on phone).
2. Now you need to click the accept invitation button.
3. Now you need to authenticate and then you can install the app successfully.

Answer 2

I managed to fix this by enabling the internal app sharing option on the play store account I wanted to test the app before accessing the link. Just open your playstore, click on settings, enable developer mode (by tapping seven times on the Play Store Version) and then enable the internal app sharing.

If it doesn't work, you could change the permissions on "Manage testers (on your internal test playstore console)" from "Restrict access to email lists" to "Anyone you shared the link with can download", after accessing the link for the first time you should have access to it even if you switch back to "Restrict access to email lists".

Answer 3

In my case I had to explicitly set who can download & install shared apps (in GooglePlay Console). By default no item was selected...

Answer 4

This issue happens when the option on your testers email list hasn't been checked.

Assuming that you already setup your email list:

Navigate to Google Play Console > Setup > Internal app sharing

Also, assuming that you want to restrict access to only your email list:

1. Check the Restrict access to email lists option

2. Go to the 'Email lists' tab and check all or specific emails you want to grant access.

Please see screenshots.