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Google Play Android review process

I'm trying to understand the Google Play app review process. When an app is rejected you only get a list of generic vague possible reasons your app can be rejected, but nothing specific to your app, leaving you to guess at the reason and resubmit with random changes.

Anyone know how this process works? It seems they can reject an app for something that 1000s of apps that were approved have?

Their reason was: "During review, we found that your app, violates our Metadata policy" https://play.google.com/about/storelisting-promotional/metadata/

Which lists several possible issues, could be an issue with the description text, or the logo, or one of the screen shots. You are left to guess, and attempt to resubmit. But they warn "repeated violations can result in the suspension of this app or your Google Play Developer account". So if you guess wrong and resubmit your account can potentially be suspended...

It was a pretty tame app, no crazy SEO keywords stuff, or offensive or adult content.

Sorry for asking this question here, anyone know if stack exchange has a better place to ask such questions?

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James Avatar asked Dec 13 '16 00:12

James


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1 Answers

So my solution was to remove all of the app screen shots and resubmit. It went through, so I assume it was one of the screen shots, even though I used almost the identical screen shot on other apps and they had no issues.

One of the screen shots had a woman in a bathing suite, So I assume this was the cause. Pretty insane that Google does not let woman wear bathing suites anymore.

My guess as to Google's process is,

  • an artificial intelligent algorithm checks your submission using a heuristic looking for key patterns in the text and images
  • the algorithm flags you app to be rejected, you get automated email
  • if you appeal a human reviews your submission
  • the human can neither fully understand why the algorithm flagged your submission, nor override its decisions, so is pretty much useless to argue with them
  • you must figure out why the algorithm did not like in your submission, and resubmit
like image 166
James Avatar answered Sep 23 '22 03:09

James